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Privacy Policy

Last updated: June 1, 2025

  • Data We Collect
  • How We Use Data
  • Cookies
  • Your Rights
  • Security
  • Contact

Data We Collect

We collect only what we need to deliver, secure, and improve our video editing courses. We avoid unnecessary data and never request photo libraries or camera roll access.

Account and Identity

  • Name and email you provide during signup
  • Authentication identifiers and role (e.g., student, instructor)
  • Country/region for localization and tax display

Service & Usage

  • Course progress, lesson completions, and timestamps
  • Device and browser metadata (type, version, language)
  • IP address truncated or pseudonymized where feasible

We Do Not Collect

Government IDs, precise geolocation, biometric templates, or raw payment card numbers. Payments are processed by PCI-DSS compliant providers who share only confirmation references with us.

How We Use Data

We use your data to operate our platform responsibly and to provide a reliable, personalized learning experience.

Core Processing

  • Provide course access and maintain your account
  • Deliver transactional emails about your activity
  • Detect fraud and prevent abuse

Improvement

  • Analyze aggregated usage to refine content and UX
  • Measure performance and reliability
  • Conduct A/B tests with minimal data and short retention

We do not sell personal information. Where the law requires a legal basis (e.g., GDPR), we rely on contract, legitimate interests, or consent for analytics cookies.

Cookies

We use strictly necessary cookies to keep you signed in and remember your preferences. With consent, we also use privacy-friendly analytics cookies to improve our content.

Strictly Necessary

  • Session state and authentication
  • Security tokens and rate limiting
  • Cookie to store your cookie preferences

Analytics (Optional)

  • Anonymous visit counts and navigation patterns
  • Performance metrics (e.g., page load time)
  • Short retention; no cross-site tracking

You can change your choice at any time. Manage Cookies

Your Rights

Depending on your location, you may have rights to access, rectification, deletion, portability, restriction, objection, and withdrawal of consent. We respond without undue delay.

Exercising Rights

  • Request a copy of your data in a portable format
  • Request corrections or deletion of your account
  • Object to certain processing or limit its scope

To exercise these rights, contact us using the details below. For security, we will verify your identity before fulfilling a request.

Security

We apply industry-standard safeguards, least-privilege access, encryption in transit, and routine audits. We train staff on secure handling of personal information and review controls regularly.

Technical

  • TLS 1.2+ for all network traffic
  • Hardened configurations and logging
  • Regular dependency updates and patching

Organizational

  • Access reviews and role-based permissions
  • Backup and disaster recovery procedures
  • Incident response with user notification when required

Contact

Email: [email protected] — Phone: +1 (415) 555-2670

If you believe your privacy has been impacted, please reach out. We will investigate and respond promptly.

Cookies on TranquilVale

We use essential cookies to make our site work and optional analytics to improve it. You can change your choice anytime.

  • Essential: required for login, security, preferences
  • Analytics: anonymous metrics. Disabled unless you accept